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Standard Return Policy
You can return most new and unopened items within 15 days of delivery for a full refund.* Items must be returned in unused condition and contain all original materials included with the shipment. All returned items will be inspected and awarded a partial refund if opened. No refunds for used merchandise. If the return is a result of an error, we will refund the full cost of the merchandise and shipping charges.

Any items received after 15 days of delivery will be subject to a 40% restocking fee.

*You can expect to receive your refund within four weeks of shipping your package back to us. In many cases you will receive a refund sooner, but we estimate four weeks because of the time required for return shipping (up to 14 days), product inspection (up to 5 days), and processing from your bank or credit card company (up to 5 days). We will notify you via email with the details of your refund, and issue your refund in the form of payment used to make your purchase.

Please contact us immediately for any returns. In some cases returns may need to be sent back to the manufacturer or a pre- determined warehouse address. You will need to get a shipping address from us for each return.
Policy Rules and Exceptions
Non-Returnable Items
Any item that has been special ordered specifically for you and is being shipped directly from the factory is considered a custom item. Any items that fall within this category are not returnable.
How to Return an Item
Please contact us immediately for any returns via email. You will be given complete instructions to follow depending upon the item and the size. All items must be returned in new or unused condition and in original packing.
Oversized-Item Return Policy
If you refuse your delivery without inspection, miss your delivery appointment or return a non-defective or undamaged product, you will incur original shipping charges and delivery charges along with actual return shipping fees. Return fees typically range from $150.00 to $695.00, but may be more for larger items. All items returned are inspected immediately upon arrival. Items not in their original, new, unopened condition may qualify for a partial refund of the product’s price. We reserve the right to deduct the original shipping and delivery charge and actual shipping fees from your refund.
Products Returned After 15 Days
We grant refunds of up to 60% of the item’s value for most items returned after 15 days. We will also deduct the original shipping and delivery charges from your refund.

If we send you a replacement item, we must receive the original item in our warehouse specified within 15 days from the date you initiated the return or you account will be charged full price for the replacement item.
Missing Parts
We hope every product you receive arrives with all the parts necessary to fully assemble your product. Should you discover that a part is missing, please contact us immediately. We will ship out the missing parts as soon a possible.